Postage is the most expensive part of the Direct Mail process, responsible for up to 75% of the cost. Here is all the latest news, information and tariffs to help you get the most from your postage budget.

There are a number of ways of getting the most from your postage budget including DSA alternatives. For help on how to access their tariff or for a free postage audit please email us at postalhelp

Free Postal Audit

To save you money, we offer a free independent audit on postage. This looks at your mailing requirements and advises you on the best solutions including using alternative postage products, and the likely savings you will achieve.


New Postage Prices came into effect from the 29th March 2016

  • Royal Mail 24 and Royal Mail 48 increase on average by up to 1.6%
  • Royal Mail Ad Mail Parcels by up to 2%
  • Royal Mail Publishing Mail Parcels by up to 2%
  • International Letters and Large Letters increase by average 2.3%
  • International Parcels increase on average by 2.7%
  • Products purchased through your standard or SMART meter franking machine increase (1st Class Letter will start from 53p and a 2nd Class Letter from 40p)
  • Products purchased through RM Mailmark franking machine, 1sr Class Letter will remain 51p and 2nd Class starting from 37p

You can find more details on:

CBC/Low Sort Barcode Price Increase

  • Increased prices are effective from 4 July 2016
  • The changes affect only letter mail with the old style barcode. Mailmark prices remain the same

There will be 4% price differential between Mailmark barcoded services and CBC.

  • CBC option withdrawal - January 2018

For more details please visit:

Encouraging mail in trays

The use of trays enhances mail hygiene. Items presented in trays have the lowest price. This is because they are the most efficient container for handling of Letters and Large Letters (up to 10mm thick).
The discount for items presented in trays will continue to be 0.25p for Letters. From 4th January 2016, the discount was increased to 0.5p for Large Letter items when compared to the same items being presented in bags.

Send more for less’ – new option for catalogues/brochures

Customers that post catalogues or brochures may be interested in the new weight bands introduced with 2016 Royal Mail Advertising Mail prices. They came into effect from 4th January 2016 for use in the Advertising Mail Catalogue Trial. They include, for the first time, five new weight bands between 100g – 150g for both Letter and Large Letter format items. This, in effect, reduces the price increases for catalogues over 100g.
The Advertising Mail Catalogue Trial started on 4th January 2016 and ran until 17th March 2017.

Digital Stamp

Digital Stamp Indicia is becoming a permanent option both for Royal Mail Wholesale & Retail customers from 3rd May 2016, subject to terms and conditions.

This option will be available for Access 70 OCR, CBC and Mailmark mailings up to 30th October 2016.

From the 1st November 2016 Digital Stamp option will be available only for Mailmark service.

You have a choice of using one of two digital stamp designs shown below. Whichever one you choose, you will need to apply the Access Licence Number assigned to you under your Access Contract to the artwork you create (to replace the C1 12345 number shown in the images below).


ROYAL MAIL WHOLESALE: For more details on how to apply, contact Colin Sharp in the first instance This email address is being protected from spambots. You need JavaScript enabled to view it.

For further information please visit

ROYAL MAIL RETAIL: For more details on how to apply please contact Jack Aplin,  This email address is being protected from spambots. You need JavaScript enabled to view it.

If you have any questions please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

Royal Mail Wholesale and Retail ‘Scheme for Growth’ promotion

Royal Mail is introducing a postage credit scheme which will lower prices for customers who use mail to grow their business.  The scheme rewards senders that grow their advertising mail volumes over a 12 month period.

It will be open to applications from 29 April 2016.

How does it work?

  • The scheme is to encourage the growth of direct mail
  • The scheme offers credits to advertisers of between 2.5p-10.5p per item on all incremental advertising mail posted during a 12 month period
  • The incremental volume posted must be in addition to the volume posted during the previous 12 months
  • The minimum volume for the incremental is 250,000

Who is eligible to use the scheme?

  • Anyone who is intending to post at least 250,000 incremental mail items in the 12 month incentive period
  • The incremental volume can either be Letter or Large Letter

The incremental volume has to be posted either using the Advertising or Responsible Mail services AND Mailmark*

You can find all details on the RM website:

Whistl Seeding Mail Items

For each Ad Mail/greenPost mailing the customer must provide Royal Mail and Whistl with a sample/seed to verify conformance to the greenPost specification. The sample/seed must be an exact reproduction of the mailing items posted of both envelopes used and contents enclosed.

As of 4th April 2016 you'll need to send your samples/seeds to the following new address going forward:

Whistl UK Ltd
Meridian House
Fieldhouse Lane

Royal Mail address remains the same at:

Royal Mail Wholesale [immediately followed by the 5 digit client ID]
PO Box 72662

Don't forget to include your five digit client ID for the Royal Mail sample/seed

Citpost Updates

Citipost introduced new indicia’s. These can be downloaded using following link 

International Product Portfolio

Products simplified:

  1. Zero Sort
  2. Zone Sort
  3. Country Sort
  4. Max Sort

Delivery aims


Europe Rest of World


3-5 Days 5-7 Days


N/A  14-21 Days


     10-15 Days          6-12 Weeks    

 *Only available with Max Sort

New UKM Indicias

UKM Group has rebranded and introduced new indicias. They have come into effect from 11th April 2016.

2004 indicia 12004 indicia 22004 indicia 3

2004 indicia 42004 indicia 5

You are also able to send UKM mail out with just the ‘Royal Mail Delivered by’ stamp.

2004 indicia 6

There is 12 months ‘grace’ period of using the existing PPI’s starting from 11th April 2016.

  Sustainable Mail™

One of the best ways to achieve postage savings is to meet Royal Mail criteria for Sustainable Mail™. This shows that the impact on the environment has been considered when designing and producing the piece. There are two levels:

Entry level receives a price discount of 1.7% per item on a letter format
Intermediate criteria receive 3.9% on a letter format

Sustainable Mail™ tariffs are achieved when:

  • Mail items are made from responsibly sourced materials
  • All paper elements of the pack are recyclable
  • Recycling messages have been used
  • Data should be suppressed against the Mail Preference Service (MPS)
  • 90% data must meet Royal Mail’s Postcode Address File (PAF®)
  • Envelope windows must be recyclable

To qualify for the additional 0.4 pence price discount under the intermediate level, further standards include:

  • Suppliers should have certified environmental management systems
  • The use of at least one commercially available deceased file and goneaway file
  • Opt Out instructions must be included
  • Returned goneaways must be suppressed
  • 50% of finishes must be water-based
  • 95% data must meet Royal Mail’s Postcode Address File (PAF)



Sustainable Mail update

As part of our continued product development Royal Mail have been reviewing the specification for Sustainable Advertising Mail. In recent years the range and type of materials that can be recycled at the ‘curb side’ by councils around the country has increased. They remain committed to reducing the impact of Direct Mail on the environment and will continue to look at how to improve your environmental products. As such Royal Mail can now accept mail that uses brown cardboard and brown paper.