Enclosing
Variable enclosure is just as important to personalised direct mail as variable print.
The ability to insert pre-printed materials – brochures, leaflets, etc – that are tailored to a recipient makes a huge impression on customers and prospects. It can also help reduce costs, as every piece of literature does not have to be inserted in every envelope.
Our four high-speed Sitma enclosing lines add significantly to our product capabilities and bring a number of new innovations into our enclosing department. These machines are reel-fed, file based integrity enclosing systems specifically designed for transactional applications including read and verify and read and print applications driven by a 2D barcode. They also benefit from selective enclosing on all six hoppers and up to a 10 item fill capability.
This ensures that you fully personalise the contents of your communications, as well as save money through a better use of paper and postal discounts.
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Fulfilment
Every direct marketing campaign has the potential to be measured and analysed.
Fulfilment, also known as response management, is the last stage in the optimal use of data. Your marketing activity will be generating a response, which needs to be captured, managed and fulfilled.
Our customer services team is experienced in dealing with:
- Coupon/voucher/questionnaire/form scanning
- In-bound telephone customer service
- In-bound and out-bound white mail customer service handling
- Email/SMS text handling
If you would like more information on how we can help your business, feel free to contact us.